FREQUENTLY ASKED QUESTIONS
HOW CAN I LEARN MORE ABOUT YOUR MANUFACTURING PROCESS?
I am the designer and sole fabricator of Daedalus Spinning Wheels. Each wheel is assembled, quality checked, broken in and tuned before being shipped. Every part has been adjusted and fitted by hand. Only the highest quality components have been chosen. All questions are welcome via email.
HOW LONG DOES IT TAKE TO SHIP AFTER PAYMENT?
After an order is received, your parts will be placed in queue to be printed. You will be notified when your wheel begins assembly, and usually ships soon thereafter. As of November 2020, the delay from order to shipment has been 90+ days. If this backlog increases, wait times will be updated here. And you are welcome to email me for the most up to date information.
WHAT ACCESSORIES ARE CURRENTLY AVAILABLE?
We offer a high quality battery bank that can operate either Starling or Magpie for over 10 hours. We also offer extra bobbins with a discount for a 3 pack.
The wheel package includes the wheel, 3 total bobbins, power adapter, hook tool, two total drive belts (clear), spare rear bearing, and other miscellany.
WHAT'S THE STORY ON CUSTOM COLORS?
Blackbirds in standard colors are Black with silver trim, and will come with a set of bobbins in either black or silver (bobbins need to be very strong and I'll use whichever color seems to be best at that time for a given roll). Custom colors for Blackbird are now available.
Starlings are offered in standard Black/Silver Trim or Silver/Black trim at the base price. Both have blue internal LEDs. Custom color orders will be offered for an extra fee, and will allow you to choose your main color, trim color, bobbin color, and LED color from a palette. The availability of high quality ABS plastic changes quickly on the market, so the available palette will be constantly changing. Colors are only added after an extensive testing process.
From time to time, Starling builds in limited availability colors will be offered individually on the web store as they are produced.
WHAT WILL THE SURFACE FINISH BE LIKE?
3D printed parts are created line by line, layer by layer, over the course of many hours. Because of this, they will have a bit of surface texture as "layer lines" rather than be completly smooth. Also, the 3D printing process isn't perfect and there may be very small defects in the finish, usually as a very tiny bump here or there. However, any parts that have unusual defects are culled and reprinted.
WHAT ARE THE BREAK IN AND MAINTENANCE PROCEDURES?
All wheels are broken in before being shipped, to verify cool and quiet operation. There are no maintenance procedures - no oil or grease will be needed anywhere for the life of the wheel.
I'VE HEARD THAT 3D PRINTED THINGS WILL MELT IN YOUR CAR ON A SUMMER DAY. IS THIS TRUE?
In order for ABS plastic to melt in your car, it'd have to be hot enough to melt the car! Most hobby level 3D printers will use a type of plastic called PLA. Although it's easy to work with and fine at room temperatures, it will quickly soften and bend in "hot car" temps. However, ABS plastic is the same type that's used in the most of the parts in your car, because it's been designed to be tough, durable, and resist high temperatures without deforming. I only use the highest quality ABS I can find.
WHEN I CLICK TO BUY, I'M TAKEN TO SPOTTED EWE FIBERS' WEBSTORE?
Both Spotted Ewe Fibers and Daedalus Spinning Wheels are operated by myself and my wife. Rather than operate two webstores, we decided to sell these wheels at the Spotted Ewe Webstore.
WHAT IS THE WARRANTY?
At this time, our wheels come with a one year warranty to the registered purchaser that covers any manufacturer's defects, as well as failures from normal use. This includes drive belts.
IS THERE ANY MORE INFO I CAN SEE?
Yes! There is a facebook group called Daedalus Spinners Group, dedicated to owners and interested others. Please feel free to join and peruse others' experiences with our products. And if that doesn't help, just send us an email and ask away!